The second-hand marketplace Shoppers Voice Frustration Over Size Modifications
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has altered its size classifications for women's and children's clothes but did not contact all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The company said the updated approach better aligns with similar services.
They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.
Size Classification Modifications
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Manual Updates
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods due to shopper criticism.
